THE PROGRAM
The Critical Medical Needs Program is in place to help any utility customer and/or household members with an existing serious illness or chronic condition, whose condition would be aggravated by the involuntary disconnection or suspension of utility service.
ELIGIBILITY
To be eligible for the program, person must meet the following qualifications:
- Live in the state of Missouri
- Household must have Spire gas and/or Ameren electric utility service disconnect notice or already turned off
- Have a critical medical or behavioral condition that would be made worse by being without the utility service in the home
- Completed medical waiver form by a verifiable medical representative
- Person must also agree to complete an intake form by phone after medical waiver is received
NOTE: This medical waiver form MUST be completed by a certifying medical professional.